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Little problem

 
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marshy
New User


Joined: 17 Mar 2007
Posts: 12

PostPosted: Sat Mar 17, 2007 9:51 pm    Post subject: Little problem Reply with quote

This is probably a strange post to get but, As i was setting up email accounts etc. my friend tried logging in but they werent doing it correct and now they cant access my website or yours. And they say the reason could be that they have been banned for trying too many times.

Any ideas - Help Needed
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Mat
Site Admin


Joined: 17 Mar 2006
Posts: 58
Location: England

PostPosted: Sun Mar 18, 2007 7:20 pm    Post subject: Reply with quote

Hi Marshy, sorry for the delay.

There is a safety net which prevents you logging back in for a short period in minutes if you enter the incorrect details 5 times in a row. Wait a while and try again.

Smile
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marshy
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Joined: 17 Mar 2007
Posts: 12

PostPosted: Sun Mar 18, 2007 8:20 pm    Post subject: Reply with quote

Oh ok thanks. just waiting for my friend to come on then i will post back
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marshy
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Joined: 17 Mar 2007
Posts: 12

PostPosted: Sun Mar 18, 2007 10:29 pm    Post subject: Reply with quote

My friend is still trying to access our website but no luck and is always showed a "Cannot Display This Page" page Sad
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Mat
Site Admin


Joined: 17 Mar 2006
Posts: 58
Location: England

PostPosted: Sun Mar 18, 2007 10:56 pm    Post subject: Reply with quote

Marshy, I've flushed the log in failure blocks, so they can try again. Let us know if it continues and we'll look deeper into it (you should also pm me their IP address if it continues).
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